State, AMI, NZI challenged to follow Tower’s lead in refunding premiums

Insurers should “do the right thing”, states CEO

State, AMI, NZI challenged to follow Tower’s lead in refunding premiums

Insurance News

By Gabriel Olano

Leading insurers State, AMI, and NZI have been challenged to make a clear statement on whether they will give back the premium windfalls gained during the COVID-19 lockdown period.

The firms are being urged to follow Tower Insurance, which said it will return $7.2 million in premiums to 150,000 car insurance policyholders this month, Stuff reported. Most of Tower’s customers would receive rebates of around $35 to $45.

According to Tower Insurance CEO Richard Harding, car accidents and thefts have declined dramatically, causing claims to drop by between 60% and 70%. However, policyholders have largely paid the normal amount in premiums.

Tower and AA Insurance were among the insurers that pledged not to profit from the COVID-19 windfall. Australian insurance giant IAG has not categorically stated whether its brands AMI, State, and NZI will give premium rebates to customers.

In an April statement, IAG said: “It’s our intention that any additional benefits arising from the COVID-19 lockdown and travel restrictions will ultimately flow through to our customers.”

Harding, on the other hand, said consumers should challenge all insurers in the market to “do the right thing.”

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