Insurer report highlights trends behind Kiwis' most common blunders

Things are not more likely to go wrong when there's a full moon

Insurer report highlights trends behind Kiwis' most common blunders

Property

By Gabriel Olano

State Insurance has released a report detailing the various trends in mistakes committed by New Zealanders, which often lead to costly insurance claims.

The latest State Insurance Mistake Report revealed several interesting facts about mistake-making – such as garages being the most mistake-prone space in the house and people named John making the most mistakes. The report also disproved the superstition that more things go wrong when there’s a full moon.

The report also revealed that midday is the most mistake-prone time of day, breakfast is the least mistake-prone meal of the day, and people living in the North Island are more likely to make mistakes than those living in the South Island. A total of 583 hearing aids were lost or misplaced in 2021, or around 11 each week. In 2020, 119 wedding rings and 204 engagement rings were lost or damaged.

“While State will always be here to help Kiwis get back on their feet if they make a mistake, our customers tell us time and again that preventing mistakes from happening in the first place is always preferable to dealing with the aftermath,” said Alex Geale, executive general manager, distribution of State Insurance. “With our Mistake Report, we are sharing easy-to-digest tips and tricks to help Kiwis avoid those costly mistakes that can put themselves, their loved ones and belongings at risk.”

Data from more than 210,000 car, home and contents insurance claims, as well as publicly available information from NZ Police, NZ Transport, Statistics NZ and weather stations, were used to create the report.

State also launched an online tool, called the personalised mistake report, which helps users to become more mindful about what types of common mistakes they are at risk of committing.

“We all know that even the smallest mistakes can leave us out of pocket,” Geale said. “As an insurance company we have a role to play in educating our customers about the risks that are out there, and how insurance cover protects them.”

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