At Allianz we understand that motor insurance premiums can be a significant cost. It’s, therefore, our responsibility to effectively manage and contain claims costs.
The UK’s Compensation Culture
Despite the Government’s and the industry’s best efforts, a compensation culture is still endemic in the UK. The frequency of whiplash claims remains higher than it was before 2013’s reforms. Motor insurance consumers are footing the bill for this and as a society we’re still enduring cold calls from claims management companies and ever present ‘no-win no-fee’ solicitor’s advertisements.
Combating Claims Costs
Increased frequency of injury equates to increased higher injury spend for motor insurers. To tackle this, we employ experienced, highly trained claims handlers who use effective fraud screening tactics and apply the best indemnity spend controls. Using sophisticated tools to analyse historic personal injury settlements, we’re able to make sensible offers to claimants whilst at the same time exerting downward pressure on claim costs.
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