The AA, Minster Law seal exclusive partnership
CEO cites similarities in approach and thinking
The AA, Minster Law seal exclusive partnership
MOTOR & FLEET
By Terry Gangcuangco
12 Jan 2023

Yorkshire-based insurance legal services firm Minster Law will be providing legal support to around one million motor insurance policyholders and six million roadside members of the AA in an exclusive five-year partnership.

“We are obviously delighted to have secured a new partnership with such a prestigious brand as the AA – the largest motoring organisation in UK,” said Minster Law chief executive Shirley Woolham (pictured), who cited “similarities in approach and thinking” between the two camps.

“We’re excited to be playing such a pivotal role in delivering a compelling claims experience to AA customers, as well as the wider opportunities that come from being the strategic legal partner of such a progressive business.”

One of Britain’s biggest personal injury solicitors, Minster Law typically settles 4,000 cases every month. Its personal injury and motor legal claims services tie-up with the AA took effect on January 4.

“We were hugely impressed by Minster Law’s claims management solution which is underpinned by system integration and digital innovation,” noted Kathryn Thomas, insurance broking director at the AA.

“We feel their customer-centric, digital-led approach will deliver the best claims experience for our customers and members, and we are really looking forward to developing a long-lasting strategic relationship with Minster Law over the coming years.” 

Related Stories
Free newsletter

We'll keep you up-to-date with the latest breaking news, cutting edge opinion, and expert analysis affecting both your business and the industry as whole.

Free newsletter

Our daily newsletter is FREE and keeps you up - to - date with the world of Insurance. Please complete the form below and click on subscribe for daily newsletters from IB UK.