AXA Partners UK & Ireland has entered a new multi-million pound partnership extension with ROCK Insurance Group, effective last month.
The partnership entails AXA Partners underwriting a number of ROCK Insurance Group’s travel insurance policies, including Jet2, Onthebeach, Travel Republic, Insurefor, Leisure Guard, Big Blue and more.
Policies will cover single trip, annual multi-trip and backpacker travel insurance, alongside cover for gadgets and car hire excess protection. In addition, AXA Partners will provide the claims management for all brands.
“At AXA Partners, as well as delivering a high standard of claims service for customers, digital innovation is key and we are extremely pleased to be partnering with ROCK once again, who bring a wealth of digital capability,” said Bob Ewers, head of region for Northern, Central & Eastern Europe, North America, UK & Ireland at AXA Partners. “We also look forward to seeing what we could further achieve together in the future, while continuing to provide a high standard of protection for customers when travelling abroad.”
Along with parent company Staysure Group, ROCK Insurance Group’s digital presence is a complement to the considerable growth AXA Partners has had in the travel market in recent years.
AXA Partners and ROCK Insurance Group first collaborated in 2021 to provide insurance products and a digital customer journey for Tesco Bank. The success of the past 12 months has created confidence between the two and eventually led them to extend the partnership to strengthen customer experience across brands.
“AXA Partners shares our key value of putting customers at the heart of everything we do, and this became apparent during the initial stages of our partnership,” said Antony Martin, managing director at ROCK Insurance Group. “We’ve been building our insurance business for more than 20 years, and we’re delighted to have AXA underwrite the policies for several of our brands.
“We are looking forward to continuing to work closely with AXA Partners, and we are sure that it’s a partnership that will continue to grow, for the benefit of our customers.”