Marsh makes dual leadership appointments for UK team

Two company veterans take up new CEO roles

Marsh makes dual leadership appointments for UK team

Insurance News

By Roxanne Libatique

Marsh, a business of Marsh McLennan, has expanded its leadership team by appointing Beth Thurston as CEO of UK risk management and Hema Mistry as CEO of the UK financial and professional (FINPRO) business, effective January 01, 2024.

Risk management appointment

Marsh's UK risk management client segment serves the needs of Marsh's largest and most complex clients.

In her new role as CEO, Thurston (pictured left) will be responsible for the strategic management and implementation of services and solutions that support clients in managing their risk and insurance programmes.

Thurston succeeds Ailsa King, who took on the role of chief commercial officer of Marsh McLennan UK on September 06, 2023. She will be based in London and report to Nick Harris, CEO of retail at Marsh UK.

Thurston has been with Marsh for 14 years and is currently the CEO of UK FINPRO. Before joining Marsh, she was a solicitor of the Supreme Court of England and Wales – an Of Counsel in a city law firm where she specialised in insurance and reinsurance litigation for more than 14 years.

Commenting on her appointment, Thurston said: “As the business landscape becomes increasingly volatile and uncertain, many UK companies are encountering more complex and rapidly evolving risks stemming from issues such as inflation, regulatory development, and climate change. Building greater resilience to these risks should be a key boardroom priority. I look forward to supporting our UK Risk Management clients in navigating the challenges and opportunities that lie ahead.”

FINPRO appointment

In hew new role as CEO of UK FINPRO, Mistry (pictured right) will be responsible for managing the management liability, financial services, professional indemnity, healthcare, and specie practices.

Mistry will be based in London and report to Dominic Samengo-Turner, CEO, UK, Marsh Specialty. She returned to the UK from San Francisco, where she was the West Zone FINPRO Leader for four years.

Mistry joined Marsh in 2010 as a management liability wholesale team leader in London and has extensive international experience in developing services and solutions for professional risks.

Commenting on her appointment, Mistry said: I am excited to return to the UK next year to lead the UK FINPRO business and work with our talented team of colleagues to develop new solutions and create additional insurance capacity for our clients' most challenging professional risks.”

Chris Lay, CEO of Marsh McLennan UK and CEO of Marsh UK, said the latest leadership appointments reflect the company's commitment to providing clients with exceptional services and solutions to manage their risk and insurance programmes.

“Beth and Hema are highly experienced and talented leaders who throughout their careers at Marsh have demonstrated their ability to deliver outstanding results for our clients,” Lay added.

The latest leadership appointments follow Marsh's appointments within its UK operations last month.

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