Sedgwick unveils major expansion for UK client relationship team

Five client directors brought in to bolster division
Sedgwick unveils major expansion for UK client relationship team
INSURANCE NEWS
By Kenneth Araullo
03 Nov 2023

Sedgwick has fortified its client relationship management team in the UK by appointing five client directors.

The firm has brought in Laura Adamson, Darren Mabley-Jones, Graeme Mutch, Angela Thomas, and Lindsey Thorpe amid a period of expansion within Sedgwick’s corporate and key client base.

Adamson, with eight years as a client delivery lead, has been promoted to the position of key account client director. She has been with Sedgwick for 18 years.

Mabley-Jones brings 38 years of insurance claims experience to Sedgwick, a third of which were spent in B2B client-facing roles. His prior 10-year role as a client account director adds a wealth of expertise to his current position.

Mutch, appointed as client director for Sedgwick’s home emergency division, brings 19 years of client-facing experience from a business specialising in security solutions for vacant and occupied sites.

Thomas, with over 30 years of loss adjusting expertise, has a robust background in liability claims. Her most recent insurance role was as a client and central services director.

Thorpe, assuming the role of corporate client director, has gathered 19 years of insurance claims experience as a commercial insurance manager. Her expertise spans business engagement, operations management, and change leadership.

“The expansion of our team broadens Sedgwick’s risk management capabilities and enables us to provide an enhanced and more robust service level to our valued clients. We are already reaping the benefits of our new colleagues’ unique blend of skills and experience. Sedgwick’s ability to attract top talent from across the market is second-to-none,” Sedgwick UK chief client officer Nicola Dryden said.

Elsewhere for the firm, Sedgwick also announced the appointment of David Harrison as the director of the company’s liability claims services division in the UK.

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