TSS Loss Adjusting undergoes rebranding

Reorganization efforts have led to greatly increased revenue and growth in staff numbers

Insurance News

By Gabriel Olano

After its acquisition by QuestGates, TSS Loss Adjusting Limited has undergone a rebranding process and will now be known as TS Adjusting as per the terms of the transaction.
High level survey service Zoom, which also joined QuestGates as part of the acquisition, will now incorporate the former building claims validation service QGV and operate under the Zoom Validation and Zoom High Level Inspection brands. This will enable QuestGates to offer a complete menu-based validation solution.
Since the acquisition, TS Adjusting has more than doubled its revenues by growing its business and cross-selling its services into the existing QuestGates client base. At its former head office in Northampton, additional staff have been hired, increasing from 22 to 43.
QuestGates managing director, Chris Hall, commented on the recent developments.
“We’re delighted with what has been achieved since TSA became part of our business,” he said. “Its team of highly qualified professionals had a strong track record of providing technical expertise in their specialist areas and we recognised the huge potential when we acquired the business. We’ve worked hard to bring our businesses together over the last year and to identify new targets for both TSA and Zoom. As a result we have not only been able to deliver new value-added services to our existing client base but at the same time successfully developed new relationships in new industry sectors.”
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