New MGA Capacity Insights enters UK insurance market

Business promises personalised underwriting solutions based on market insights and data science

New MGA Capacity Insights enters UK insurance market


By Mika Pangilinan

Amid concerns surrounding travel disruptions, cancellations, and unexpected illnesses spurred by the pandemic, new managing general agent Capacity Insights has entered the UK insurance market with the goal of providing personalised underwriting solutions based on market insights and data science.

Launched by industry veterans Phil Denman and Jessica Tubb, the company will primarily focus on the accident and health (A&H) insurance market, specialising in travel, health, dental, and personal accident schemes. These four product segments, according to the new business, can be tailored to create “hyper-personalised” coverage from A-rated insurance companies.                               

Denman and Tubb bring over three decades of experience in the specialty insurance market, including healthcare and risk management. Part of this experience is with Healix group, where Denman founded Healix Insurance Services.

At Capacity Insights, Denman serves as chief executive while Tubb is the commercial director.

“We’re thrilled to be launching Capacity Insights as a dedicated A&H MGA with both a consumer and commercial lines footprint,” said Denman. “With our data insights-driven models and experience in multiple channels, we think we can bring something different to modern insurance distributors.”

Capacity Insights claims its products are designed to be simple to understand and will be affordable and customised to meet the needs of both end users and distribution partners. Additionally, these products have the flexibility to support a range of disintegrated digital services.

“From retail and SMEs with a small team of employees through to large multinationals with dispersed workforces, tailored innovative solutions can meet needs and price points,” said Denman. “This will be our driving force at Capacity Insights.”

Capacity Insights is a trading name of Healix Insurance Service Limited and operates with full delegated authority to provide consumer lines and commercial insurance solutions.

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