Worker's Compensation
ICW Group Insurance Companies
Loss Control Service

General Information

ICW Group Insurance Companies is an “A” rated, top tier carrier recognized for its industry leading risk management expertise. ICW Group understands the most effective way to lower the total cost of workplace risk is to prevent accidents from occurring in the first place. The company’s dedicated Risk Management team partners with workers’ compensation policyholders across hundreds of industries to assess their business, identify exposures, and make customized yet practical recommendations that mitigate risk. At no extra cost, ICW Group helps every policyholder build a culture of safety at their workplace with on-site and virtual risk assessments, monthly safety webinars and 1000s of resources available 24/7 through its online learning platform Safety OnDemand. There is also a comprehensive Policyholder Center website with a wide variety of resources, including a COVID-19 resources page equipped with up-to-date information on returning safely to the workplace and the latest regulations. To learn more about ICW Group’s risk management services, visit


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Inclusions Checklist

  • Agriculture
  • Construction
  • Habitational
  • Health Care
  • Hospitality
  • Manufacturing
  • Professional Services
  • Property Management
  • Warehousing
  • Restaurant
  • Retail/Wholesale
  • Transportation

Exclusion Checklist

  • Professional Employer Organizations
  • Temp Staffing Organizations
  • Roofers

Work Comp Risk Management Expertise and Resources

Safeguarding employees’ safety positively impacts a business’ bottom line. That’s why ICW Group ensures policyholders have access to proactive and comprehensive risk management services, that on average, help reduce claim frequency by 18%, reduce claims costs by 16% and lower Ex-Mods by 17-19 points. All policyholders can expect one-on-one personalized consultations with specialized Risk Management Consultants to identify, manage and reduce workplace risks. Policyholders work with:

· Certified Risk Management Consultants who provide initial and on-going risk assessment to keep safety programs on track.

· Specialists with an average of 21 years of industry experience.

· Experts in a full range of categories including fall prevention, industrial hygiene, ergonomics and many more.

In addition, ICW Group’s learning management system Safety OnDemand includes more than 3000 resources on 100s of topics, including training courses, videos and prepackaged safety talks ready to deliver. For more information about Safety OnDemand, visit


What Agents and Brokers Say?

“Our entire team appreciates the outstanding claims and loss control services you deliver to our clients. Not only are you thorough, you genuinely care about the health and well-being of my clients’ employees. Partnering with ICW Group means our clients can spend less time focusing on insurance and more time growing their business. That gives all of us the edge needed to be competitive.” Tom Connor, Connor & Gallagher Insurance Services, Inc., Lisle, IL
“You help me be an advocate for my clients. My view of a carrier depends greatly on the experiences they provide. My client was so excited when your loss control team not only suggested safety improvements, but also pointed out numerous things they were doing right! This made my client feel great and made me feel proud.” Susie Peck, Sihle-Waller Insurance, Lakeland, FL

Product FAQ

  • ICW Group’s COVID-19 resources webpage has a variety of tools and information to help navigate through the pandemic. ICW Group’s Return-to-the-Workplace Toolkit has procedures, forms and references to help businesses open safely and understand the latest COVID-19-related regulations. Additional resources such as webinars and a claims FAQs are also available.
  • ICW Group’s Safety OnDemand offers a robust online learning management system. It includes more than 3000 resources on 100s of topics and industries ranging from professional services and hospitality to transportation, construction and agriculture. Whether it's ergonomics for your home office, lifting boxes or operating forklifts, policyholders will find what they need to help their workers go home safe. ICW Group also offers safety training webinars monthly on a variety of topics such as ladder safety, performing safety observations and returning-to-work during COVID-19. Visit the on demand webinar library to learn more.
  • At no extra cost, ICW Group helps policyholders build a culture of safety at their workplace with on-site, telephone and virtual risk assessments, monthly safety webinars and 1000s of online safety resources.