How is the intent (or the mindset of the insured) determined?
A maelstrom of social media, high stakeholder expectations and public discontent is driving the frequency and severity of reputational crises – and the insurance industry itself is not exempt
The online retail giant has started making moves toward offering insurance. Is this potential disruption a pro or con for brokers?
Finding the best fits for the individual insureds can be quite challenging
It's time to blow the dust off your strategic plan
Enhanced security is the new normal for hoteliers, writes John Welty, and agents, brokers and insurance carriers have the expertise to help
New solutions are emerging and it's imperative for insurers to adapt
The industry is in dire need of new blood to combat an imminent talent shortfall – but is it doing enough to draw young people?
Attracting a diverse mix of employees is the best way to serve clients and the insurance industry knows this
Clients won’t stop relying on your advice, writes Philipp Kristian Diekhöner, but you can expect them to seek it out online
Tips on a smooth transition into the next phase of life after selling your agency