Managing risk on a frequent basis is the primary function of any commercial companies’ risk or safety manager, but you as their agent have a valuable role in leveraging the risk/safety manager to prevent claims. While there is no doubt having an active risk management/safety plan will impact claims frequency, the better risk plan is built in accordance with industry regulations.
Robertson Ryan & Associates CEO Chris Illman tells IBA how his agency's focus on letting agents remain independent has helped it stand out in the industry and realize double-digit growth
Auto insurance is next in line for the personalization experience to help meet changing customer needs, writes Itay Bengad
Joan Woodward's deep expertise in public policy made her the perfect executive to build out the Travelers Institute, and now she’s ushering the think tank into a new era