Improving the customer journey through digital solutions
Digital solutions have transformed the insurance industry--but how can professionals leverage the right types of insuretech to deliver a better client experience, improve the customer journey and win more business? To explore this, IBA is joined by founder and president of Rightsure Jeff Arnold.
For more, visit https://www.rightsure.com/
How to attract young and diverse people to the insurance industry
We hear from one of the industry's Rising Stars, Yasmin Carter-Esdale
What does it take to be a global chief underwriting officer?
We hear from Hayley Robinson, global CUO at Zurich
Relationship Management in a Dynamic Marketplace
Wholesale insurance distribution is becoming increasingly volatile — what’s your strategy?
The booming programs market in the US
The programs market in the United States is growing at an unprecedented pace – what's next for the industry?
Managing risk in a hardening cyber market
Understanding the dynamic nature of risk in the cyber insurance market
Cyber insurance - the latest trends and how brokers can get ahead
Steve Robinson, national cyber practice leader, RPS, delves into supply chain risks, ransomware, how the market has developed and his own career
How insurers are leveraging forensic technology
Increasingly extreme weather and climate events have challenged the insurance market to be more proactice
President on leading insurance across continents
Mark Lingafelter, president of Berkshire Hathaway Specialty Insurance in Australasia, explains how he reached the top and how he keeps his team thriving during COVID
Meeting the insurance needs of real estate investors
With years of catastrophic losses and a hardening property market, insurance agents are struggling to find coverage for clients with real estate investment properties. Moreover, with such specific insurance needs, agents lack confidence in choosing the best approach.
Where does the insurance industry sit now on racial issues?
Mediator and arbitrator at JAMS, Rebekah Ratliff, explains the issues the industry needs to focus on