WTW unveils Q4 and full-year numbers

CEO points to a "solid" fiscal year

WTW unveils Q4 and full-year numbers

Insurance News

By Terry Gangcuangco

Results season continues and it is WTW’s turn to reveal how it fared in 2021.

The recently rebranded broking giant has just published its financial results for last year, including those in the final quarter, and chief executive Carl Hess is already looking ahead.

“The fourth quarter marked the end of a solid fiscal year at WTW,” stated the CEO. “For the year, we delivered revenue growth and meaningful margin expansion. While the results are in line with our expectations, they do not fully reflect the near- and long-term potential of the company.

“Looking ahead to 2022, we remain committed to doing the work that’s needed to strengthen performance. Our hiring levels have increased, and we expect that the impacts of previous colleague departures will subside helping us to deliver long-term organic growth and margin expansion in line with our Investor Day expectations.”

Here are the numbers, in terms of revenue, for the periods ended December 31:


Q4 2021 revenue

Q4 2020 revenue

FY 2021 revenue

FY 2020 revenue

Human capital & benefits

US$884 million

US$865 million

US$3.45 billion

US$3.28 billion

Corporate risk & broking

US$882 million

US$888 million

US$3.18 billion

US$2.98 billion

Investment, risk & reinsurance

US$199 million

US$205 million

US$814 million

US$921 million

Benefits delivery & administration

US$729 million

US$693 million

US$1.5 billion

US$1.36 billion


US$2.71 billion

US$2.67 billion

US$9 billion

US$8.62 billion


Net income attributable to WTW in the fourth quarter stood at $2.4 billion – a 405% surge from the $476 million posted in the same three-month span in 2020. For the full year, net income attributable to WTW rose 324% from 2020’s $996 million to $4.2 billion in 2021.   

Meanwhile Hess added: “Our new global leadership team has been working diligently on our new path forward as we look to execute on our strategic priorities. We are squarely focussed on delivering on our targets, and I am confident that the actions we are taking will create value for our clients, colleagues, and shareholders.”  

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