Zywave report highlights 2022 accomplishments

Company "is continually looking for ways to add real value for our customers," CEO says

Zywave report highlights 2022 accomplishments


By Ryan Smith

Insurtech provider Zywave has released its 2022 Stewardship Report, which discusses the company’s most significant milestones over the past year.

“The team at Zywave is continually looking for ways to add real value for our customers,” said Jason Liu, CEO of Zywave. “To achieve this, in 2022, we not only invested in our customer experience initiatives, but also in product development and industry partnerships. I’m proud of the accomplishments we’ve experienced over the past year, and the significant impact it has had on our customers’ operations and their bottom line.”

Company accomplishments from 2022 include more than 350 product releases and enhancements, further investment in Zywave’s agency management portfolio through the acquisition of Strategic Insurance Software (SIS), and a dedicated partnership with Salesforce, the company said.

Highlights from the report include:

  • Strategic acquisition: Expanded portfolio of agency management system with the acquisition of SIS and its property-casualty agency management system, Partner Platform. Zywave now offers agency management services for employee benefits, commercial and personal lines
  • Product innovation: Launched new products for insurers, including Carrier Content Distribution and Carrier Engagement suite
  • Industry partnerships: Announced a partnership with Salesforce that created more efficient, strategic workflows to improve client experience
  • Investments and value: Presented five major thought leadership events on property, casualty and cyber insurance and hosted more than 100 educational events and webinars on critical industry topics. Partnered with Forrester Consulting on a Total Economic Impact study, which showed a 160% three-year return on investment for a composite enterprise that used Zywave’s services and a total of $6.68 million in three-year benefits

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“Zywave’s customers can expect additional investments in 2023,” Liu said. “This year we’ll remain focused on creating even more meaningful connections, both with other technology vendors and between our clients, who represent every stage along the insurance life cycle.”

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