The COVID-19 pandemic has challenged the insurance industry to respond and adapt to a new normal of emerging risks and uncertainty. How has this time of crisis impacted the marketplace and how is the industry responding?
In this episode, IBA Talk sits down with Laird Rixford, CEO of ITC, to talk about the impact of COVID-19 on the insurance industry and the strategic opportunities and challenges the pandemic is presenting.
Listen to explore how technology has been leading the response to the changing insurance landscape, and how digital solutions can help insurers understand client behavior to improve customer experience even in the most trying of times.
