Chief underwriting officer

Topa Insurance Group

Last year, Denise Pavlov joined Topa Insurance Group with over 30 years of experience in the insurance industry with an emphasis in commercial and personal lines underwriting and customer service. In her role as chief underwriting officer, Pavlov oversees the company’s underwriting products, program development, human resources and marketing.

Throughout her career she has had success in launching insurance products in new states, implementing new billing and processing systems, reducing new business transaction costs, building agency relationships and leading multiple departments.

Pavlov feels the insurance industry is an admirable profession because “we help people protect what is important to them and are there for them when an unfortunate situation happens.”