In the wake of the COVID-19 pandemic, the need to adapt is critical. Businesses that don’t prioritize client expectations are more vulnerable.
Consumers today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. Customers are looking for a service that can effectively meet short or long-term needs, and they want an experience that creates additional value throughout the whole business lifecycle.
Watch this free webinar and learn how to meet the needs of your customers through business text messaging. Learn from Podium's 2020 State of Business Texting report and delve into the key insights on what businesses need to do to implement a text messaging strategy effectively.
Register and gain insight into:
- Business perceptions vs. client expectations
- Meeting the needs of client with business text messaging
- Tips for increasing client engagement with text messaging