Barriers and Breakthroughs: What 61 Insurance Leaders Told Us About Why Transformation Really Stalls

Insurance Business talks with the people who drive transformation and decide which vendors get in the door. So when we looked at why some tech programs take off while others stall, we went straight to the buyers: 61 senior leaders, mostly C-suite, at carriers, brokers, and MGAs.

Access to good technology stopped being the differentiator a while ago. Here's what you'll learn about what actually gets a vendor chosen – and what gets one shelved.

What you'll take away from the report:

• Longevity – how buyers screen vendors for staying power before they'll commit
• Fit – why the vendors who build to the buyer's process win out over the ones who don't
• Proof – what it takes to pass a buyer's ground-truth test on accuracy claims
• Trust  – how the best vendor relationships actually get started, and it's not a pitch deck
• Governance – where data security and residency sit in a buyer's evaluation, and why it's non-negotiable

Drawn from named conversations with leaders at Travelers, Swiss Re, AXA XL, Sedgwick, Amwins, Texas Mutual, and dozens more. Get the full report and see how top carriers are navigating what's next.