Insurance transactions today are based on virtual needs and despite last year’s challenges, customer expectations remain high. Clients want upfront information, access to transparency, and technology all on their time frame.
This guide from bolt access highlights how insurance agents have had to adapt to challenges in the insurance industry throughout 2020.
Deep dive into the evolution of insurance using technology based platforms, and how client relationships and retention research have transformed.
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- The challenges of COVID-19
- Insurance in the 21st century – key trends and future growth engines
- The new insurance customer experience
- New technologies and digitization in insurance