Insurers remind travellers about Hong Kong travel insurance changes

Insurers remind travellers about Hong Kong travel insurance changes | Insurance Business

Insurers remind travellers about Hong Kong travel insurance changes

Major insurers have reminded Kiwi travellers about changes in their Hong Kong travel insurance policies, NZ Herald reports.

Last week, the Ministry of Foreign Affairs and Trade (MFAT) issued a travel advisory warning NZ travellers to exercise “increased caution in Hong Kong due to civil unrest.”

CoverMore, which underwrites the travel insurance for IAG New Zealand’s brands, said that its policyholders may be able to claim for cancellation or amendment of their journey if their pre-booked travel arrangements got delayed, rescheduled, or cancelled due to the Hong Kong protests.

However, the insurance company will not cover policies bought after 7am on August 07.

“There is no cover for claims arising as a result of the Hong Kong protests as this is no longer deemed an unforeseen event,” said CoverMore, as reported by NZ Herald.

The company added that “there may be a provision” for policyholders affected by the protests if their policy was issued before 7am on August 07.

Read more: NZ travellers urged to check insurance and be cautious amid Hong Kong protests

AA Travel Insurance also has a cut-off – but slightly earlier, at 12pm on August 06.

Mark Savage, general manager at AA Travel, said policyholders who took out a policy before 12pm on August 06 may be covered for additional travel, accommodation, and meal expenses if their flight was delayed or cancelled or if their accommodation was affected by the protests.

Those who took out a policy before the cut-off but have not yet departed may be able to make a claim for cancellation or amendment of their journey if the protests have directly affected their travel plans.

However, Savage warned that those who took out a policy after August 06 would not be covered for claims related to the Hong Kong protests as they expect that the travellers were already aware of the situation.