COO is steering one of the most ambitious tech overhauls in the London market
Faster experiences around-the-clock was the aim
It is about clean data, faster decisions and operational clarity
The insurer’s technology lead says faster quoting, cleaner data and disciplined partnerships are reshaping the approach
Agentic AI could recast underwriters as portfolio managers
It’s still about people, not about tech
It is about bringing the talent, data and technology together
The destination he has in mind, is clear…
Unlock the power of automation to transform the hire car process into a smooth, effortless journey
How can insurance welcome - and retain - a new generation of talent?