CNA : Everything you need to know

Headquarters address

1 North Franklin Street, Floor 9, Chicago, Illinois 60606, United States

Year established

1897
Size (employees) 6,000+
Global locations Belgium, Canada, Denmark, France, Germany, Guernsey, Italy, Netherlands, United Kingdom, United States
Gross written premiums $11.3 billion (2023)
Expertise Commercial and specialty insurance, healthcare, construction, real estate, manufacturing, retail, financial institutions, professional services, small business, technology, and wholesale distribution
Key people Dino E. Robusto (chairman & CEO), Liz Aguinaga (executive vice-president & chief HR officer), Michael Costonis (executive vice-president & global head of marketing, strategy & innovation), Nick Creatura (president & CEO, Canada), Daniel Franzetti (executive vice-president, worldwide claims), Bob Hopper (executive vice-president & chief actuary), Mark James (executive vice-president & chief risk and reinsurance officer), Scott Lindquist (executive vice-president & CFO), Jane Possell (executive vice-president and chief information officer), Jalil Rehman (president & CEO, UK & Europe), Susan Stone (executive vice-president & general counsel), Douglas M. Worman (executive vice-president & global head of underwriting)

About CNA

CNA provides a broad range of insurance solutions for professionals and businesses in the US, Europe, Canada, and Asia. Its products and services focus on business interruption, cyber risk, commercial, commercial auto, commercial general liability, management liability, professional liability, equipment breakdown, inland marine, ocean marine, property, surety, umbrella and excess, warranty, and workers’ compensation.

The company also offers international business coverage that helps companies manage their global property, casualty, and professional risks – including kidnap & ransom, medical risk, management and professional liability, workers’ compensation, automobile, defence base act, marine, and accidental death & dismemberment.

History of CNA

CNA was founded in 1897 to provide insurance solutions that allow people to manage their risks better. It has since evolved its products and services to address its customers’ needs. It has also focused on widening its portfolio to address a wide range of business risks while focusing on specialised needs of various markets such as healthcare, technology, construction, manufacturing, financial institutions, professional services, and small businesses.

Leadership at CNA

Dino E. Robusto – CEO and Chairman

Robusto joined CNA in November 2016. Throughout the years, he has aimed to improve the business and its underwriting culture by focusing on underwriting discipline, talent development, and distribution partnerships.

Robusto has extensive experience in various insurance disciplines and held senior roles throughout his career. Before joining CNA, he spent 30 years at Chubb, where he served as executive vice president as well as president of the commercial and specialty lines division. He also held roles responsible for functional areas, including human resources, communications, information technology, innovation, and corporate development.

He is a member of the board of directors of Junior Achievement USA; the board of trustees for The Institutes; and the board of overseers for the Maurice R. Greenberg School of Risk Management, Insurance, and Actuarial Science. He is also a signatory to PwC’s CEO Action for Diversity & Inclusion.

Culture at CNA

CNA achieved a perfect score on the Human Rights Campaign Foundation’s 2018 Corporate Equality Index for the third consecutive year – bringing to light the company’s commitment to employee volunteering, charitable giving, and creating a diverse workplace. It also focuses on helping customers and communities prepare for natural disasters and preserving the Earth’s natural resources.

Over the years, CNA has supported various organisations that improve the quality of life of local communities and has matched employees’ contributions to qualifying non-profit organisations. CNA’s employees also participate in various volunteer activities, including charity walks, home renovations, and other community service projects.

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