Artificial intelligence offers UK insurers significant opportunities to streamline operations, enhance underwriting and claims decisions, and personalise customer engagement, from intelligent document processing to conversational interfaces and advanced risk scoring. At the same time, professionals must tackle challenges around data quality, model governance, transparency, and ethical use, ensuring that AI applications comply with UK regulatory expectations, avoid discriminatory outcomes, and are explainable to customers, regulators, and internal stakeholders.
Global spending is forecast to hit $7 trillion by 2030, and the insurance market is only just catching up
Insurers are stopping hundreds of millions in fake claims, but most brokers still aren't worried
Fraudsters are bypassing insurers entirely with AI-generated fake policies, leaving brokers, underwriters and consumers exposed
The broker has unveiled a workforce transformation platform amid growing pressure to demonstrate measurable value from artificial intelligence investments
The broker has acquired digital asset protection platform Redefind as insurers and brokers seek new possibilities in the evolving crypto and digital assets market
