SME insurance

Read the latest news on small business insurance in the UK, including key definitions, and coverage types

Glossary

By Ramon Berenguer

Many small and medium-sized enterprises (SMEs) face a variety of risks that can cause serious financial harm to their bottom line. Protecting against these risks is one of the main reasons for small businesses in the UK to take out business insurance.

In this guide, we'll explain how business insurance works in the UK, including its basic definition, the main types of cover and policies that are legally required.

How does small business insurance work in the UK?

Insurance for small businesses in the UK refers to insurance taken out by micro, small, and medium‑sized enterprises to protect:

  • the business' assets and income (e.g., the business premises, stock, equipment, and trading income)
  • its legal liabilities to employees and third parties (e.g., injury, illness, or damage claims)
  • its professional or management exposures (e.g., giving advice, making design errors, or running a company as a director)

Instead of offering a catch‑all policy, a UK insurer protects businesses by offering:

  • business insurance packages: these are typically offered to tradesmen, retailers, offices, and professionals (sometimes called shop insurance, office insurance, contractors' insurance, SME insurance)
  • stand‑alone policies: these are coverages that can be added separately when the business needs them. This can include cyber, professional indemnity, and directors' and officers' (D&O) insurance

Types of insurance for small businesses in the UK

There are two types of business insurance legally required in the UK, according to the Association of British Insurers (ABI). These are:

  1. Employers' liability insurance
  2. Commercial motor insurance

The other types of business insurance are optional. Businesses can access them depending on their specific needs. The ABI grouped these discretionary insurance policies into four types:

  • protection against the risk of compensation claims and legal action
  • protection against the risks to your property
  • protection against the risks your employees face
  • protection against financial risks

Mandatory insurance for small businesses in the UK

1. Employer's liability insurance

If a business employs at least one staff member, the law requires owners to take out employers' liability insurance.

Also called EL insurance, this type of coverage works just like workers' compensation policies in other countries. EL insurance provides financial protection if an employee gets sick or injured while performing their jobs. Small businesses need this type of coverage if they employ:

  • full-time workers
  • part-time workers
  • staff on casual employment
  • volunteers, for non-profits

In practice, EL insurance typically pays for:

  • medical and treatment expenses
  • loss of income
  • legal costs

The law also requires businesses to purchase employers' liability insurance only from authorised insurers or specialist brokers through the British Insurance Brokers' Association (BIBA). Coverage must be at least £5 million, although most insurers offer a minimum protection of £10 million.

If a business is caught running without EL insurance, the Health and Safety Executive (HSE) can impose a £2,500 penalty for each day it goes uninsured. Businesses can likewise be fined £1,000 for failing to display their employer's liability certificate, or for any reason, refuse to show it to inspectors when asked.

The only exception for mandatory EL insurance is businesses without employees (sole traders or proprietorships) or those operated exclusively by families.

2. Commercial motor insurance

Standard car insurance does not cover business-use vehicles, so a business operates one, it needs to purchase commercial motor insurance. This type of specialist policy operates under the same principle as private motor insurance, paying out for bodily injury and property damage that the driver caused. Depending on the level of cover, it can include repair and replacement costs of the insured vehicle.

Commercial motor insurance is an umbrella term for all types of coverage that businesses operating commercial vehicles can access. These are:

  • Third-party coverage: The minimum requirement to be able to operate a commercial vehicle, this pays out for costs incurred due to injury or damage to other people's property because of an accident involving the commercial vehicle
  • Third party, fire & theft (TPFT) coverage: In addition to third-party injury and property damage, this covers if the business' vehicle is stolen or destroyed in a fire
  • Comprehensive coverage: Provides financial protection against anything covered by third-party and TPFT policies, as well as additional coverages, including damage the vehicle sustains, regardless of who is at-fault

Specialist motor insurance policies are also available if commercial vehicles form a core part of a small business. These include:

  • HGV insurance
  • taxi fleet insurance
  • truck insurance
  • van insurance

Insurance for small businesses covering compensation claims and legal action

These types of insurance policies for small businesses in the UK cover legal liabilities towards the general public, including clients. Some examples are:

1. Professional indemnity insurance

Professional indemnity insurance, also referred to as PI insurance, is designed for businesses offering professional services or advice, including:

  • advertising professionals
  • accountants
  • architects
  • business consultants
  • chartered surveyors
  • financial advisers
  • healthcare professionals
  • interior designers
  • IT service providers
  • programmers
  • public relations professionals
  • publishers
  • recruitment consultants
  • solicitors

Professional indemnity coverage can protect businesses from claims arising from negligent acts or omissions committed while providing services. PI insurance also covers legal and compensation costs. Although not legally required, some clients may insist that companies take out coverage before doing business them.

2. Public liability insurance

Public liability insurance, also called PL or general liability insurance, protects businesses from claims of property damage or bodily injury resulting from actual or alleged negligence in their business activities. Because of the level of coverage it provides, PL policies have become among the most popular insurance for small businesses in the UK.

Like professional indemnity insurance, some customers may request public liability insurance as a condition for working with a business.

3. Product liability insurance

Product liability insurance protects a business if someone suffers an injury or property damage due to the use of a faulty product it designs, supplies, or manufactures. This type of policy pays out for legal and compensation costs.

Even if a business was not involved in the manufacture of the defective product, it may be held liable if:

  • the business' name is indicated on the product
  • the business was involved in repairing, refurbishing, or changing the product
  • the product was imported outside the European Union
  • the business cannot identify who manufactured the product
  • the manufacturer has gone out of business

Ideally, businesses should purchase a product liability insurance policy that pays out between £1 million and £5 million in compensation costs.

Insurance for small businesses providing commercial property protection

These types of SME insurance are designed to minimise the disruption to day-to-day operations by providing compensation for damages and losses caused by a covered peril.

  • Buildings insurance: pays out for losses or damages that happen to the property or building the business operates in
  • Contents insurance: covers the cost to repair or replace physical belongings vital to daily operations, including laptops, smartphones, and other mobile devices. It also covers damages or losses caused by fire, vandalism, theft, flooding, and other insured events
  • Business interruption insurance: Also called BI insurance, this protects businesses from loss of income and additional costs incurred if it is forced to shut down operations due to an unexpected event.

Insurance for small businesses designed to protect employees

These types of policies, along with employers' liability insurance, help provide medical assistance and financial security for a business' most valuable assets – its employees.

  • Income protection insurance: provides a monthly payout that serves as a replacement for an employee's income if they are unable to work due to a medical condition, including illnesses and injuries
  • Private medical insurance: covers the cost of private medical care, allowing employees to receive treatment faster, minimising disruption to your operations
  • Health cash plans: reimburses a portion or the entire cost of routine or unexpected healthcare procedures, including visits to dentists, opticians, or physiotherapists

Dental care is among the typical inclusions in a health care plan. If you want to know how dental insurance works across the country, you can check out our comprehensive guide on dental insurance in the UK.

Insurance for small businesses designed to protect against financial risks

These insurance products provide your business with some form of financial safety net against bad debts and unscrupulous employees.

  • Trade credit insurance: provides financial cushion if customers fail to pay or are late in paying for products or services a business renders
  • Key person insurance: provides financial benefit to a business if a vital team member becomes disabled or dies; the payout is intended as monetary support as the business goes through a transition period to find and train a replacement
  • Money insurance: covers money stolen from the business, whether it happens within the premises or while in transit
  • Employee dishonesty insurance: protects the business against workers who steal money or stock

How much does insurance for small businesses cost in the UK?

Because each small business' coverage needs vary significantly, it is difficult to come up with a one-size-fits-all figure to represent how much insurance for small businesses costs in the UK. Insurers consider a range of factors when calculating premiums. These include:

  • nature of the business
  • industry
  • number of employees
  • types of SME policies
  • coverage amount
  • excess amount
  • claims history

Each insurer calculates premiums differently. To know the average small business insurance cost in the UK or the cheapest insurance for small businesses in the UK, check out our comprehensive guide to insurance premiums.

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