General & Medical re-evaluates benefits amid COVID-19 pandemic

It believes it is putting its customers first
General & Medical re-evaluates benefits amid COVID-19 pandemic
INSURANCE NEWS
By Paul Lucas
29 Apr 2020

The coronavirus pandemic has brought about plenty of change – and for insurers it has presented an opportunity to do the right thing and support their customer base.

Now, General & Medical Healthcare has taken its own steps by re-evaluating the benefits it offers.

The move has seen several services made standard across all seven of its healthcare policies – including unlimited access to the 24hr Talk to a Doctor service, 24/7 health and wellbeing support, and a special premium reduction offer. The latter applies to customers requiring care for COVID-19 during the next few months.

In addition, members of its corporate health insurance schemes will gain access to its employee assistance programme, which the firm believes offers a greater level of support for members and employees. Among its features are face to face counselling, HR and line manager support and critical illness support.

The company is also keen to highlight the benefits of health insurance in the face of the pressures heaped on the NHS – noting that it can help relieve the strain and assist customers with faster consultations.

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