MoneySuperMarket stops comparing and starts brokering - what does that mean for advisers?

Are comparison sites trying to steal our lunch?

MoneySuperMarket stops comparing and starts brokering - what does that mean for advisers?

Insurance News

By Matthew Sellers

At the end of last week, MoneySuperMarket announced that it has moved beyond referring customers to insurers and become a broker in its own right. The comparison site has partnered with insurance platform Open to launch SuperSaveClub Insurance, a digital motor broker built ‘exclusively’ for its 2.5 million SuperSaveClub members.

Under the new setup, members can get a quote, buy a policy, manage it and renew it without ever leaving MoneySuperMarket's app or site. The initial panel is Allianz, Covéa and Ageas, with cover split across Bronze, Silver and Gold tiers, 0% APR monthly payments, and a £15 reward for members who buy through the scheme. The broking itself sits with Open Insurance Services UK Limited, which holds its own Financial Conduct Authority authorisation separate from MoneySuperMarket's own credit and insurance permissions, while Open supplies the technology, the insurer relationships and an AI assistant that guides customers through the buying journey.

From referral to relationship

For years, price comparison sites operated as a lead-generation layer sitting in front of the market: a shopper compared quotes, then got handed off to whichever insurer or broker they picked to actually complete the sale. That handoff is exactly what disappears here. MoneySuperMarket - or rather, the regulated entity behind it - now owns the entire policy lifecycle, from first quote through to renewal, with none of that journey passing through an independent broker at all.

That's a meaningfully different proposition to the one advisers have grown used to competing against. Insurance Business has previously asked whether comparison sites and brokers should really be treated as one and the same given how much of the SME and personal lines market now flows through them. SuperSaveClub Insurance makes that question harder to sidestep, since MoneySuperMarket isn't just being classed alongside brokers here - it's operating as one, end to end.

Jason Wilby, co-chief executive of Open, put it plainly in the companies' own account of the launch: comparison changed how people shop for insurance, and this is designed to change what happens after the shopping stops. Sara Newell, commercial director at MoneySuperMarket, framed it in similar terms, describing the launch as a move away from pure comparison toward owning the full policy lifecycle for members.

Not the first time the ground has shifted

This isn't MoneySuperMarket's first step into territory that used to belong squarely to brokers. Earlier this year, the firm folded its comparison engine directly into ChatGPT, letting users generate car insurance quotes from inside OpenAI's chatbot rather than visiting a comparison site at all. As Insurance Business noted in coverage of that launch, the arrival of comparison sites was once seen by brokers as a threat in itself - and that threat keeps resurfacing in new forms.

The broking industry has also had to reckon before with how embedded distribution reshapes who owns the customer. Insurance Business has covered how embedded insurance products can cut both ways for brokers - opening new distribution channels for those who partner well, while quietly squeezing out those who don't control the point of sale. SuperSaveClub Insurance looks like the aggregator applying that same logic to its own platform, rather than lending it to someone else's.

A familiar panel, a less familiar structure

The insurer panel itself - Allianz, Covéa and Ageas - is nothing unusual; all three already write meaningful volumes of UK personal lines business through multiple channels, including broker panels. What's changed is the wrapper around them. In their own account of the launch, MoneySuperMarket and Open describe the previous model plainly: once a customer picked an insurer, they left the comparison brand behind entirely, only reappearing a year later to shop around again. SuperSaveClub Insurance is built to break that cycle by keeping quote, purchase, mid-term changes and renewal inside the same MoneySuperMarket account, with Open's AI assistant sitting across the whole journey rather than just the initial sale.

Whether that consolidation is good news for consumers is one question. Whether it's good news for the broker channel that has spent years competing for the business comparison sites generate is a rather different one - and, going by the reaction of some in the market, not one advisers are inclined to answer generously.

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