RSA has today revealed that, subject to regulatory approval, Ken Norgrove has been appointed as CEO, UK & International, effective January 10, 2022. He will take over from current CEO Scott Egan who will be leaving the business at the end of 2021.
Norgrove is a familiar face within RSA, having most recently served as CEO of RSA Scandinavia from 2019 until the completion of the insurer’s takeover by Intact in June 2021. Before that, he was CEO of RSA Ireland and was credited with leading the successful turnaround of that business between 2014 and 2019. He first joined RSA in 1986 and, in the intervening years, additional roles have included VP at Travelers Insurance and three years as CEO, Zurich General Insurance (Ireland) between 2010 and 2014.
Norgorve will report to Charles Brindamour, CEO of Intact Financial Corporation, and Mark Hodges, chair of the RSA UK & International Board and will also sit on the IFC Operating Committee.
Charlotte Jones, RSA’s chief financial officer, will serve as interim CEO until Norgrove’s regulatory approvals have been received.
Commenting on the news, Brindamour said he is pleased to welcome Norgrove back to RSA as CEO UK & International as the insurer builds on the momentum of the last few years and sets its sights on achieving sustainable outperformance. He added that the returning executive brings a strong knowledge of RSA and the wider insurance industry to the role and that his passion for RSA and its continued success is very clear.
“I want to thank Scott Egan for his service to RSA over the last six years. Scott has done a tremendous job leading the turnaround of the UK&I business,” he said. “He built a very strong team, and the performance of the business is much improved because of his leadership. We wish him all the best in his future endeavours.”
Brindamour also extended his gratitude to Jones for her leadership of the business on an interim basis and stated that this will ensure RSA finishes 2021 strongly and maintains its momentum into 2022.
Hodges noted that Norgrove is both well-known and respected in the market and by the team and said he is delighted to welcome him to the board. He added that Norgrove is coming back to RSA at a “critical time” as the business charts its path to outperformance. He also thanked Jones, citing her “energy and exceptional commitment to RSA” and highlighting that she had played an instrumental role in the firm’s success over the last three years.
“Scott’s accomplishments in improving our performance over the last three years provide the foundation for this next phase of our development,” he said. “On behalf of the board, I’d like to thank him for his significant contribution to RSA and wish him well for his next challenge.”