Thomas Carroll Group names new COO

Move affirms firm's new ownership framework

Thomas Carroll Group names new COO

Insurance News

By Kenneth Araullo

Independent personal and commercial brokerage Thomas Carroll Group has enhanced its leadership team with the addition of David Whittaker (pictured above) as chief operating officer.

Having transitioned to an employee ownership trust (EOT) framework, Thomas Carroll appoints Whittaker to bolster the group's ongoing growth initiatives and succession strategy.

With a career including a pivotal role as the COO of Aon's UK Retail Business and a near-decade tenure at Marsh UK where he became the inaugural COO of its National Corporate Practice, Whittaker brings a wealth of experience to his new role.

Upon joining Thomas Carroll Group, Whittaker will also become a member of the company's board of directors, positioning him to play a key role in shaping its future direction.

“Thomas Carroll is such a well-known and respected name in the world of insurance that when I was approached to consider the COO post I jumped at the chance,” Whittaker said. “With the business just having gone through its transition to employee ownership, it has ambitious growth plans, and I knew my extensive experience in change management could really make a difference here.”

He also further elaborated on his vision for the company, emphasising his focus on succession planning, mentoring future leaders, and ensuring the success of the EOT model for all stakeholders involved.

“The in-house expertise at Thomas Carroll is second to none – it’s an institution in insurance broking and risk management, and quite rightly so. Thomas Carroll is a company where words have true meaning, it does care about its clients and its people – it’s not just lip service,” he said.

Rhys Thomas, CEO of Thomas Carroll Group, also highlighted the significance of Whittaker's appointment, noting the “momentous 18 months for us here at Thomas Carroll.”

“We not only celebrated our 50th birthday but also transitioned into employee ownership and now we have attracted someone of David’s calibre to our team and our board,” Thomas said.

Thomas also underscored the importance of Whittaker's extensive experience in leading top insurance broking firms, which will be instrumental for the company.

“His experience working at the top of some of the world’s biggest insurance broking firms will help us streamline and improve our practices and procedures to deliver and make a success of our newly formed EOT. It will also see us in the perfect position to take on the challenges of the next 50 years in business too,” Thomas said.

“Succession planning is now key for the future of Thomas Carroll and with David on board helping us plan strategically for the future we will be able to carry on our company philosophy of promoting from within to ensure we have the right people in the right posts to achieve our ambitious growth plans,” Thomas said.

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