Winn Group has reported an increase in revenue and profit for the financial year ending 2025, supported by growth in its legal services division and continued investment in technology.
The Newcastle-based accident management and legal services firm recorded revenue of £196 million, up from £190 million in the previous year. Gross profit rose to £59 million from £54 million, while EBITDA before exceptional items reached £40.6 million.
Legal fee income played a significant role in Winn Group’s performance, the company said. Winn Solicitors, the firm’s in-house legal arm, reported a 32% increase in fees, with non-personal injury work rising by 46% and fixed recoverable costs in personal injury claims up by 38%. Revenue from Ministry of Justice portal claims also grew by 19%, according to the company.
Chief executive Chris Birkett (pictured above) attributed the legal income growth to the group’s ownership of its solicitor firm, as well as strong performance in both protocol and litigated claims. The company reported a 96% success rate in cases that proceeded to court.
“We are one of very few claims firms to own a solicitors, and our results demonstrate the value of having that skill set in-house,” Birkett said.
Overall claims volume was boosted by new business wins and increased activity from existing clients. However, average vehicle hire periods fell by nearly 10% as parts and labour availability began to stabilise following pandemic-related disruptions.
Winn Group has also continued to invest in technology to improve operational efficiency. The company introduced AI-powered case handlers to automate administrative tasks, including court interactions, and launched an open banking app to support financially vulnerable clients in the claims process.
The firm is also expanding its legal services footprint, particularly in Scotland, where Winn Solicitors Scotland now employs 36 people across offices in Edinburgh and Glasgow.
Birkett said discussions are under way with insurers about launching new services, including intervention and fault claims handling as an extension of the group’s 24/7 first notification of loss (FNOL) offering. A wills and probate service aimed at brokers is also being considered.
The results mark the first full year of trading without founder Jeff Winn as CEO. He remains on the board and continues to play a strategic advisory role.
