Evolution Claims Management looks to enhance company culture

Partnership will tackle an employee strategy based on systems using AI

Evolution Claims Management looks to enhance company culture

Business Resilience

By Kenneth Araullo

Evolution Claims Management has teamed up with a human resources (HR) expert to boost engagement across its workforce.

The insurance specialist has announced a strategic partnership with Ambition HR, which aims to enhance employee engagement and support the firm’s growth trajectory, specifically by leveraging technology, including artificial intelligence (AI).

Ambition HR, led by Liz Cullis (pictured above, left), a specialist in people strategy and development, conducted a comprehensive review of Evolution’s HR offerings, producing a series of recommendations to foster a more vibrant culture at the West Midlands-based company.

“When businesses like Evolution grow, there are expectations from both customers and colleagues that we aim to exceed,” Cullis said. “It has been great to build on previous experience working with the senior management to shape a way forward with an ambition of not just meeting but exceeding those expectations. The opportunity for Evolution is to increase engagement with the exciting vision and to enhance culture, strengthening team cohesion as they realise their growth plans.”

Ritchie Marshall (pictured above, right), client services director at Evolution, expressed the company’s enthusiasm for the partnership.

“We have increased our team to respond to the successful growth and seen positive results in employee satisfaction surveys, but we want to continue to improve in everything we do. Liz matches our culture and is able to use her extensive experience to work with colleagues at all levels to build a stronger future for Evolution, with our people central to our future success,” Marshall said.

The collaboration with Ambition HR follows other recent developments at Evolution, including the recruitment of Russell Crewe as managing director. The past year also saw strategic enhancements to the senior management team, with Martin Thompson being promoted to chief operating officer.

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