ACSO points to mixed trends in CRU claims data for Q1 2024

Numbers remain "very low"

ACSO points to mixed trends in CRU claims data for Q1 2024

Claims

By Kenneth Araullo

The UK’s Compensation Recovery Unit (CRU) has released data for the first quarter of 2024 indicating mixed trends in claim volumes across different sectors, as highlighted by Matthew Maxwell Scott, executive director of the Association of Consumer Support Organisations (ACSO).

The data, accessed through a Freedom of Information request by ACSO, noted a slight decrease in motor claims compared to the previous year but a rise in clinical negligence and public liability claims.

“For clinical negligence this may be as a result of increased pressures in the NHS exacerbated by COVID, while public liability numbers could reflect the continuing return to normal since the pandemic,” Scott said.

Despite these shifts, the overall number of claims remains significantly lower than historical averages.

“However, overall claim numbers remain very low by historic standards so we should guard against attempts to ratchet down any further restrictions on injured consumers’ rights,” Scott emphasised.

Period

Clinical Negligence

Employer

Motor

Other

Public

Not Known

Total

01 Jan 21 - 31 Mar 21

5,938

11,648

107,463

964

12,544

301

138,858

01 Apr 21 - 30 Jun 21

3,938

9,866

101,679

1,180

10,834

206

127,703

01 Jul 21 - 30 Sep 21

3,805

11,222

90,135

1,129

14,064

249

120,604

01 Oct 21 - 31 Dec 21

3,744

11,748

98,774

1,196

15,084

109

130,655

Total 2021

17,425

44,484

398,051

4,469

52,526

865

517,820

01 Jan 22 - 31 Mar 22

4,062

10,933

97,099

1,093

12,742

115

126,044

01 Apr 22 - 30 Jun 22

3,730

11,594

93,113

1,031

12,785

143

122,396

01 Jul 22 - 30 Sep 22

3,593

11,168

96,176

1,221

14,140

68

126,366

01 Oct 22 - 31 Dec 22

3,311

9,651

84,257

922

11,943

79

110,163

Total 2022

14,696

43,346

370,645

4,267

51,610

405

484,969

01 Jan 23 - 31 Mar 23

3,809

11,315

93,989

1,569

14,535

188

125,405

01 Apr 23 - 30 Jun 23

3,406

10,621

89,361

1,578

13,683

176

118,825

01 Jul 23 - 30 Sep 23

4,374

10,926

85,830

1,900

14,545

157

117,732

01 Oct 23 - 31 Dec 23

3,329

11,434

83,050

2,105

14,609

213

114,740

Total 2023

14,918

44,296

352,230

7,152

57,372

734

476,702

01 Jan 24 - 31 Mar 24

4,730

11,566

90,565

2,716

16,096

250

125,923

The latest CRU data release also precedes two significant reviews in the legal landscape: the Ministry of Justice’s scheduled reassessment of the Civil Liability Act and the government’s response to the recent review of the whiplash tariff. Both are set to occur in May.

Predictions suggest a potential inflationary increase in the tariff exceeding 20%, in line with the trends observed in the latest edition of the Judicial College Guidelines.

In related insurance market trends, the Association of British Insurers (ABI) Motor Insurance Premium Tracker reported a substantial 25% increase in average premium prices over the past year.

These figures and forthcoming legal reviews indicate a potentially shifting landscape for UK insurance and liability claims in 2024.

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