H&H Insurance Brokers introduces new claims system

Firm first to deploy unique service

H&H Insurance Brokers introduces new claims system


By Terry Gangcuangco

H&H Insurance Brokers (HHIB) has launched a unique automated system for processing livestock claims.

“We’re delighted to exclusively offer this service to our clients, which reinforces our ethos of being a leader in the insurance broking sector,” said HHIB claims manager Stuart Torrance (pictured right) in an emailed release.

“The management of livestock in the UK is a much more technology-driven, data-led operation than ever before. Automated claims solutions for livestock-related losses are therefore a natural evolution in how the insurance industry manages these and enables us to enhance our customer service offering by introducing Crawford’s automated settlement system.”

The pioneering technology was developed by claims management firm Crawford & Company, which is working with the Carlisle-based broker on its adoption. A feature of the H&H Distinction: Farm Complete insurance product, the system is designed to settle claims for fallen stock in approximately 10 minutes.

“We focus on delivering client-centric solutions that offer the speed, convenience, flexibility, and ease of use that customers demand,” said Crawford agricultural consultant and product lead Max Perris (pictured left).

“Through enhanced automation of livestock claims, we can deliver significant savings to our clients, greatly reducing resource demand on adjusters, and providing a faster and much more efficient settlement process for policyholders by applying our digital capabilities to simplify every stage in the process.”

The system, which will be accessible round the clock, will be rolled out following an initial trial period.

What do you think of this offering? Share your thoughts in the comments below.   


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