“While good progress has been made in restoring some of our systems, services around the country are continuing to see significant impacts and disruptions to services.”
Those were the words of the Health Service Executive (HSE) in Ireland in an earlier release outlining the impact on healthcare services following a cybersecurity incident.
Now a new report by Ireland’s Travel Trade Network (ITTN) outlines that among those disrupted is the online system for getting a European Health Insurance Card (EHIC).
The HSE told ITTN: “The EHIC processing system is a web-based service and its resolution is linked to the general restoration of HSE services at this time.
Read more: European health insurance card: Who is eligible and how to obtain one
“The EHIC online application system is currently not available, but HSE local offices can advise individuals, who require emergency EHIC coverage, pending the resolution of the consequences of the cyberattack.”
It was noted that local offices can be reached via their phone lines, while IT teams continue to work 24/7 to restore services. Meanwhile, the HSE has a court order to stop personal and medical information that may have been stolen in the breach from being published online.
