Sedgwick launches sustainable damage management solutions in the UK

Service part of the company's ESG commitments

Sedgwick launches sustainable damage management solutions in the UK


By Kenneth Araullo

Claims management specialist Sedgwick has announced the launch of its sustainable damage management solutions in the UK.

The service integrates damage recovery with environmentally conscious practices from the onset of loss incidents, the firm said. Sedgwick said that its new service aims to fill a market gap by combining damage management with sustainability efforts.

The company highlighted that unlike traditional approaches that treat sustainability as a secondary concern, Sedgwick’s method ensures that sustainable practices are embedded from the initial stages of damage assessment and recovery. This approach helps businesses recover while minimising their environmental impact.

The service features a team of sustainable damage management consultants, disaster recovery project managers, and carbon reduction surveyors, who use the latest 3D digital imaging technology. It begins with a scientific assessment of the damage. The team then offers recovery options that prioritise sustainability, such as energy-efficient drying, the use of resilient repair materials, and recycling waste streams. Clients receive detailed comparisons of cost, time, and environmental impact for each recovery option.

The service also supports businesses in meeting their environmental, social, and governance (ESG) commitments, it said, particularly addressing Scope 3 emissions, which include all indirect emissions in a company’s value chain.

Tony McAdams (pictured above), damage management consultant at Sedgwick, said that the service addresses the common issue of balancing immediate recovery needs with long-term sustainability goals.

“By integrating sustainable measures early in the damage management process, Sedgwick can facilitate more effective and environmentally friendly recoveries,” McAdams said.

The initiative is also part of Sedgwick’s global ESG strategy and a strategic step for its UK operations. The team achieved carbon-neutral status earlier this year and is on track to meet its commitment to the Science Based Targets initiative (SBTi) of becoming carbon net-zero by 2030.

Peter Farrelly, chief operating officer at Sedgwick in the UK, highlighted that the service reinvents the traditional approach to damage management by integrating sustainability from the outset.

“This ensures a more planet-friendly outcome for our clients, customers and insurers alike. Our approach not only meets the immediate needs of businesses to resume operations, but also aligns with broader corporate sustainability and financial management goals — making it a win-win for all stakeholders,” Farrelly said.

What are your thoughts on this story? Please feel free to share your comments below.


Related Stories

Keep up with the latest news and events

Join our mailing list, it’s free!