Transformation

Insurance wordings weren't built for robots that think for themselves

Insurance wordings weren't built for robots that think for themselves

As autonomous systems move into everyday settings, brokers face the challenge of working out which policy responds when something goes wrong

Bryony Garlick Sep 02, 2026
Which AI tool are users most satisfied with?

Which AI tool are users most satisfied with?

ChatGPT is top for recognition - but not necessarily peoples’ favourite to use

Broker AI Academy takes first applications as skills gap bites

Broker AI Academy takes first applications as skills gap bites

BIBA and Markel launch the training programme eight months after committing to it in the 2026 Manifesto

AI will not replace brokers but it will expose lazy broking

AI will not replace brokers but it will expose lazy broking

Technology is making advice more valuable by exposing brokers who have stopped adding it

Gallagher Re creates digital risk unit as AI reshapes accumulation

Gallagher Re creates digital risk unit as AI reshapes accumulation

The CrowdStrike outage caused up to US$5.4 billion in economic damage to Fortune 500 companies - a fraction of which was insured. This unit is designed to close that gap

Cause and effect: Luca Piccolo on AI, trust and the long game in insurance

Cause and effect: Luca Piccolo on AI, trust and the long game in insurance

As Intact Insurance presses ahead with one of the UK’s most ambitious data transformation programmes, Luca Piccolo argues that the industry’s greatest threat is legacy thinking

AI data centres are becoming too complex for standard insurance

AI data centres are becoming too complex for standard insurance

A new Allianz Commercial report finds a single hyperscale event can now prompt claims across six lines simultaneously

CII warns of AI 'fluency gap' threatening responsible adoption across insurance

CII warns of AI 'fluency gap' threatening responsible adoption across insurance

A new CII report says boards and customer-facing staff need training that goes beyond basic AI tool use, or trust in the sector could suffer - and brokers have a specific question worth asking every carrier partner using AI

Don’t eat the whole elephant in one go: the case for a smarter AI strategy in insurance

Don’t eat the whole elephant in one go: the case for a smarter AI strategy in insurance

Gallagher’s Ben Warren argues that big ambitions and small, focused, starting points are not contradictions. They are the whole point

IB TALK

How commercial property risks are changing in the UK

AXA's Matt Briggs discusses the emerging risks reshaping commercial property insurance, from lithium-ion batteries and net zero retrofits to climate change and what underwriters look for in a well-managed risk

Has construction insurance moved from paying claims to preventing them?

Prevention, collaboration and changing expectations are reshaping construction insurance. AXA's Andrew Hogg shares where the market is heading

Inside the rise of drone insurance

Coverdrone's Phil Heath and Richard Webb discuss the growth of drone insurance and what it reveals about insuring emerging technologies.

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