Miller launches AI tool for employees

"This is just the beginning of our journey with AI"

Miller launches AI tool for employees


By Kenneth Araullo

Miller has announced the launch of MillerMo, a new artificial intelligence (AI) tool designed to assist the specialty broker’s staff.

This tool was created by MillerLabs, the company’s internal innovation hub, and marks the start of a series of AI-focused developments aimed at benefiting the firm, its employees, and clients.

MillerMo is equipped with various functions, including serving as a personal assistant, proofreading, the ability to generate content, translation, data set analysis, and software development. The tool’s primary goal is to streamline administrative tasks for Miller’s employees, enabling them to concentrate more on the essential aspects of their roles.

The AI tool operates on the Azure OpenAI GPT4-32k model, ensuring it is a secure, internal-only resource. MillerMo is accessible via both office and mobile devices.

“This is just the beginning of our journey with AI at Miller,” innovation team head and MillerLabs curator Andre Du Preez said. “MillerMo was developed in response to the desire for employees to access the benefits of ChatGPT and other generative AI technologies in a safe and compliant way. We are committed to fostering an agile innovation culture and we have created a dynamic environment of empowerment and collaboration, where every team member is encouraged to experiment with fresh ideas and approaches.”

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