Breakdown assistance provider RAC has renewed its seven-year software and service partnership with insurance software provide SSP for a further three years.
In 2012, RAC entered into partnership with SSP to use its core Select Insurance software suite. The platform has since become “integral” to the company’s business plans, supporting over 400 RAC call-centre employees to process in excess of two million breakdown policies.
Read more: RAC taps wider market with product relaunch
“SSP’s Select software is integral to the RAC business, supporting the breakdown policies of millions of members,” said Mark Withers, chief information officer of RAC. “We are currently driving forward an exciting programme of digital product and service innovation which our partnership with SSP will play a key part in delivering. The strength of the partnership has been borne out by how closely and how hard the teams have worked together to deliver innovation that benefits customers and our business. I am very much looking forward to the relationship going from strength to strength over the next three years.”
“I am delighted that we are extending our relationship with the RAC,” said Steve Lathrope, chief executive officer of SSP. “The renewal of our agreement is testament to the successful delivery of service and innovation over the last seven years. Our joint RAC/SSP team is looking forward to continuing our close working relationship and supporting the continued growth of the business.”
