Claims Teams 2021

How efficiently an insurer can handle claims can make or break a carrier/client relationship. While interviewing brokers, many indicated that Insurance companies that process claims quickly stand out amongst the pack. “Maintaining a good relationship with carriers is all about their ability to respond to clients claims and have a quick turn-a-round time on requests,” one broker said, “a strong claims team helps to maintain trust between insurers, their brokers and the end client.


Below are the companies recognized in the 2021 5-Star Excellence Awards for their outstanding claims processing capabilities.


Winners in Professional Liability

  • AIG
  • Beazley
  • CFC Underwriting
  • Chubb
  • eRisk Solutions
  • Great American Insurance Group
  • Hiscox
  • QBE Insurance Group
  • USLI - United States Liability Insurance Group

Winners in Home Insurance

Winners in Workers Compensation

  • AIG
  • AmTrust Financial
  • Applied Underwriters
  • Hanover
  • ICW Group
  • Key Risk, a Berkley Company
  • Liberty Mutual Insurance
  • Method Insurance Services
  • Midwestern Insurance
  • Alliance
  • QBE North America
  • Texas Mutual Insurance Company
  • The Hartford
  • Travelers
  • Zenith Insurance

Winners in Environmental Insurance

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