Duck Creek Technologies

Duck Creek Technologies is a cloud-based software provider built for the property and casualty (P&C) insurance industry. The company was founded in Bolivar, Missouri, in 2000, and it now builds core systems insurers use to manage policies, billing, claims, and rating. Duck Creek is headquartered in Boston today and serves carriers across North America, Europe, and Asia-Pacific.

Website: duckcreek.com

Head office address: 100 Summer Street, 8th Floor, Suite 801, Boston, Massachusetts 02110

Founded: 2000, Bolivar, Missouri

Company type: private; a portfolio company of Vista Equity Partners

Business focus: cloud-based core insurance software covering policy, billing, claims, and rating

Regions served: North America, with operations across Europe and Asia-Pacific

History of Duck Creek Technologies

Duck Creek started as a policy administration vendor for P&C insurers, then broadened into billing, claims, and rating as carriers moved away from legacy systems. Ownership has changed hands more than once since then. The company moved between a global consulting firm, a private equity-backed joint venture, and the public markets before returning to private ownership in 2023.

• 2000: Doug Roller and his brother John Roller found the company in Bolivar, Missouri, as a policy administration provider for P&C insurers
• 2011: Accenture acquires Duck Creek and folds it into its dedicated software business
• 2016: Apax Partners acquires a majority stake from Accenture and re-establishes Duck Creek as an independent company; the firm also acquires Agencyport Software the same year
• 2020: Duck Creek Technologies goes public on the Nasdaq under the ticker DCT
• 2023: Vista Equity Partners completes an all-cash acquisition of Duck Creek and takes the firm private in a deal valued at roughly $2.6 billion
• 2024: the insurance technology provider acquires Risk Control Technologies and adds loss-control and risk-mitigation tools to its platform

In just over two decades, Duck Creek has operated as an independent startup, a consulting-firm subsidiary, a joint venture, a public company, and now a private one under Vista Equity Partners.

What does Duck Creek Technologies offer?

Duck Creek’s platform, marketed as Duck Creek OnDemand, covers the core functions P&C insurers rely on day to day. Its core lines include:

• policy administration for quoting, issuing, and managing coverage
• billing software for invoicing and payment processing
• claims management tools for reducing claim cycle times
• a rating engine for pricing and product configuration
• data and reporting tools for surfacing business insights, sold under the Duck Creek Clarity brand

Insurers can adopt these modules individually or run them as a single connected suite, a flexibility the company points to as a core selling point.

Awards and recognition

Duck Creek Technologies made Insurance Business America’s 5-Star Diversity, Equity, and Inclusion list in 2025, recognized in the 500-to-2,499-employee category for the strength of its diversity programs. The list is compiled from employee survey data collected across the US insurance industry.

For a look at more industry awards and special reports, visit IBA’s Best In Insurance page.

Position in the P&C technology market

Duck Creek Technologies competes with other carrier-side core-system providers, including Guidewire, Majesco, and Insurity, in the P&C technology space. Firms such as Vertafore serve a different part of the industry. Their systems handle agency management for brokers rather than core platforms for carriers.

Its client base spans mid-market and large carriers moving away from legacy, on-premises systems toward cloud-hosted platforms. The firm also maintains offices outside Boston, including locations in Europe and Asia-Pacific, to support its international carrier clients.

Check the news section below for Duck Creek Technologies’ latest moves.