Marsh McLennan names new chief commercial officer for US and Canada

She brings more than two decades of commercial and public experience

Marsh McLennan names new chief commercial officer for US and Canada

Insurance News

By Kenneth Araullo

Marsh McLennan has announced the appointment of Susan Potter (pictured above) as the US and Canada chief commercial officer, effective immediately.

In her new role, Potter is entrusted with steering initiatives tailored to enhancing Marsh McLennan's ability to address the needs of clients across the United States and Canada. She will collaborate closely with teams spanning Marsh, Mercer, Guy Carpenter, and Oliver Wyman.

Bringing over 25 years of expertise in commercial and public sector consulting, management, and leadership, Potter entered Mercer in 2019 as the chief commercial officer for the US and Canada. Prior to joining Mercer, she spent 25 years at Willis Towers Watson.

Based in Washington, D.C., Potter will report to Pat Tomlinson, Marsh McLennan's US and Canada CEO and president of Mercer.

“We are fortunate to have Susan assume this new role. Her exceptional leadership experience, combined with her deep knowledge of Marsh and Mercer's comprehensive suite of solutions and capabilities, will play a pivotal role in unlocking the full potential of Marsh McLennan's offerings for our clients,” Tomlinson said.

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