Zurich North America named DOL Apprenticeship Ambassador

Company launches first registered apprenticeship program in commercial insurance

Zurich North America named DOL Apprenticeship Ambassador

Diversity & Inclusion

By Ryan Smith

Zurich North America has been selected as an Apprenticeship Ambassador by the US Department of Labor, the company has announced the selection recognizes the company’s apprenticeship program, which enables people with diverse backgrounds and experiences to start insurance careers while earning a college degree. The DOL’s Apprenticeship Ambassador designation recognizes Zurich as a leader in helping to modernize, diversify and expand registered apprenticeships across the country.

The DOL Apprenticeship Ambassador Initiative was launched to create a national network of employers, labor organizations, industry associations, program sponsors, educators, workforce intermediaries, community-based organizations and other stakeholders to champion the expansion of registered apprenticeship programs (RAPs).

Launched in 2016, the Zurich Apprenticeship Program was the first RAP in commercial insurance. Since the inception of the program, Zurich has shared its model with companies inside and outside the insurance industry. The program has more than tripled in size since its launch.

“We’re honored to be recognized as an Apprenticeship Ambassador by the US Department of Labor,” said Kristof Terryn, CEO of Zurich North America. “When we launched our program nearly seven years ago, apprenticeships in the US were largely limited to manufacturing and the trades, and it was difficult for people to launch a career in corporate America without a four-year college degree.

“Our US business decided to adapt the apprenticeship model used at Zurich Insurance Group in Switzerland. The program’s growth speaks for its value. It has greatly expanded our talent pipeline, attracting the diverse talent we need to continue to innovate for our customers. Apprenticeship benefits our business and our communities. It can do the same for many more companies.”

In its role as an Apprenticeship Ambassador, Zurich will support the DOL’s goals of increasing diversity, equity, inclusion and accessibility in RAPs, including for underrepresented and underserved populations. Zurich will also help communicate the business case for RAPs as a mainstream workforce strategy for high-demand industries.

“We look forward to serving as an Apprenticeship Ambassador,” said Al Crook, head of HR business partners and apprenticeship at Zurich North America. “We believe that apprenticeships are going to become more critical in increasing access to debt-free degrees and in developing skilled workers across industries. We also believe that every business and every function has apprenticeable work.”

In 2017, Zurich co-founded the Chicago Apprentice Network (CAN) with Aon and Accenture. All three firms have since helped other companies create apprenticeship programs. Since 2019, Zurich has hosted the annual National Apprenticeship Week Summit at its Chicago-area headquarters or virtually. Zurich leaders and apprentices have also spoken at many business functions and CAN events about the value of apprenticeship.

“These are the types of actions the Department of Labor looks for from its Apprenticeship Ambassador designees,” Crook said. “Recognition of Zurich as an Apprenticeship Ambassador acknowledges what we’ve accomplished to date and our commitment to contribute to a more inclusive, equitable and sustainable society well into the future.”


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