Generali Global Assistance (GGA) has announced the appointment of Michael Gussow as its US chief information officer. In his new role, Gussow will lead GGA’s information technology and infrastructure strategy for the US market.

Gussow will lead a team of IT professionals from all American entities under the GGA umbrella. He will focus on the digital transformation of GGA business and securing the company’s IT infrastructure.

“We’re excited to announce Michael’s appointment as chief information officer,” said Chris Carnicelli, CEO of GGA. “His leadership in technology innovations will be vital to our continued success in the US market. Michael’s background brings a new level of technical leadership to our team. We are excited about the innovations he has in mind for our business with respect to machine learning and AI. His extensive experience and approach to this role naturally reflected our core values as a company. By taking time to know us and our operations, Michael understands our focus on the importance of building lifetime partnerships.”

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Gussow has more than 20 years of leadership experience across a variety of industries. Prior to joining GGA, he served as senior vice president for IT at Wyndham Destinations.

“GGA is the perfect fit for me, as their approach to becoming a lifetime partner to their customer is something I am excited to be a part of,” Gussow said. “I know there are creative ways we can innovate operations on the technology side through a focus on machine learning, all while keeping our products as secure as possible in the process.”