PMA appoints industry veteran as regional claims AVP

PMA appoints industry veteran as regional claims AVP | Insurance Business

PMA appoints industry veteran as regional claims AVP

PMA Companies Insurance Group has announced the appointment of Sabrina Mitchell (pictured) as claims assistant vice president for the Southeast region. In her new role, Mitchell will lead the region’s insurance claims operations. She will report to Ray DiCello, senior vice president and chief claims officer for PMA Insurance Group.

“We are very pleased to announce Sabrina’s well-deserved promotion,” DiCello said. “She has an established, proven track record of leadership, technical acumen and a strong commitment to customer service. I am confident that under her direction, the Southeast region will continue to deliver exceptional claims services that optimize outcomes for injured workers and employers and lowers out clients’ total cost of risk.”

Mitchell has 25 years of claims experience. She joined PMA Companies Claims in 2004 as a regional claims supervisor, and most recently served as a regional claims manager, directing claims teams in nine states throughout the Southeast.

Mitchell holds the designations of Certified Workers’ Compensation Specialist (CWC) and Certified Workers’ Compensation Litigation Specialist.