How Co-operators’ Jen Robertson sees claimant engagement, decision quality, and early intervention becoming the new measures of disability claims success
Retirements are accelerating, complexity is rising, and fewer young professionals are entering the field. What will it take to rebuild the next generation of adjusters?
Desjardins leads with responsible annuities, Philippe-Olivier Dumas, Head of Product Development addressing longevity, gender disparities, and ESG concerns in retirement solutions
Navacord's Robert Beeston breaks down how these pressures are colliding to change how construction risk gets priced and placed
NFP's Randy Ramkissoon says one GPS tracker isn't enough anymore – thieves know where to look, and the claims are getting more severe
BFL Canada's Hector Plascencia says the gap between identifying a risk and actually understanding its business impact is where most organizations fall short
