Claims

Marsh names Chetna Gulati-Kapoor global chief claims officer

Marsh names Chetna Gulati-Kapoor global chief claims officer

A solicitor who worked both sides of the claims process takes over global claims leadership at Marsh Risk

Mark Rosanes Aug 13, 2026
Benign US weather drags on Crawford even as overseas margins jump

Benign US weather drags on Crawford even as overseas margins jump

Crawford's international margin hit 7.9% in Q2, but its US business is still feeling the claims drought

Dropping optional auto benefits could cost Ontario families $50,000 to save $1,000

Dropping optional auto benefits could cost Ontario families $50,000 to save $1,000

Willful's Erin Bury says families without life insurance or savings should leave the newly optional benefits untouched, and pair them with a will and power of attorney

Tariffs and contractor shortages are about to make wildfire claims even harder to settle

Tariffs and contractor shortages are about to make wildfire claims even harder to settle

Adjusters are now pre-arranging contractors and engineers before disaster strikes, because the firms scrambling for resources mid-crisis are the ones that fall behind

Revealed – top insurance claims carriers in Canada for 2026

Revealed – top insurance claims carriers in Canada for 2026

Broker nominations and insurer submissions identify the carriers delivering when it counts most

Canada's claims environment is getting harder to manage and MGAs cannot afford to be unprepared

Canada's claims environment is getting harder to manage and MGAs cannot afford to be unprepared

CAT events are clustering, policyholders know their rights, and restoration costs are rising – experts say preparation is the only answer

Why coverage gaps on complex risks only show up when it's too late

Why coverage gaps on complex risks only show up when it's too late

SPG Canada's Diana Charters says brokers are missing critical contract obligations – and clients pay the price at claims time

Ontario physicians win latest round in $600k COVID billing fight with OHIP

Ontario physicians win latest round in $600k COVID billing fight with OHIP

With the denial, Ontario's top court effectively confirmed that pandemic realities must factor into post-hoc billing reviews

Stephen Fry’s £100K lawsuit after horror stage fall sparks event insurance showdown

Stephen Fry’s £100K lawsuit after horror stage fall sparks event insurance showdown

A keynote moment turned catastrophic when Stephen Fry plunged six feet off a London stage—now a high-stakes legal battle is unfolding

IB TALK

Tariffs, resilience, and housing demand are the forces reshaping construction risk

Navacord's Robert Beeston breaks down how these pressures are colliding to change how construction risk gets priced and placed

How trucking risk is evolving in Canada – from cargo theft to driver training to broker liability

NFP's Randy Ramkissoon says one GPS tracker isn't enough anymore – thieves know where to look, and the claims are getting more severe

Canadian businesses know their nat cat exposure – they just don't know what it means

BFL Canada's Hector Plascencia says the gap between identifying a risk and actually understanding its business impact is where most organizations fall short

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