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Past, present and paradox
Insurance was an early adopter of technology – and it’s now lagging behind because of it, writes Bill Pieroni
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Is there still a glass ceiling in insurance?
Despite a predominately female workforce, only a fraction of the industry’s high-level positions are filled by women
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Is the insurance industry ready for the self-driving vehicles revolution?
Marketing terms are giving consumers a false sense of comfort
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Reputation resilience
Angry stakeholders, coupled with rapid communication, can expedite the economic impact of a reputational crisis, writes Nir Kossovsky
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IFRS 17 success: Why it’s all about the data
The new standard should fundamentally change the accounting process for all entities issuing insurance contracts
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Rise of the entrepreneur
A confluence of opportunity, diversification and technological innovation has led established business icons to embed themselves in the global insurance industry, writes Geoff Stooke
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The risk of a reputation
A maelstrom of social media, high stakeholder expectations and public discontent is driving the frequency and severity of reputational crises – and the insurance industry itself is not exempt
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Should medical marijuana be covered by workers' comp?
Even as support for marijuana legalization continues to grow, the implications for workers' comp remain unclear
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The digitization of trust
Clients won’t stop relying on your advice, writes Philipp Kristian Diekhöner, but you can expect them to seek it out online
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Thriving in a small town
Despite an increasingly competitive marketplace, Ives Insurance Brokers president Jeff Ives explains how the Canadian broker has continued to thrive in this evolving industry