dbi Brokers Ltd.
Ensuring every client has the best possible experience is at the heart of everything Trent Brown does. “A large portion of my success would be always keeping the client experience in mind,” said Brown, President of dbi Brokers Ltd. based in Paris, Ontario. “It is at the forefront of every interaction I have.”
Through a challenging 2020, Brown has grown his book of business while completing his CAIB designation and leading a brokerage ownership transition. In the near-term, the 31-year-old is vying for the role of principal broker for dbi Brokers Ltd. and is working towards attaining his RIBO level II unrestricted license.
dbi Brokers Ltd. began in 1931, and Brown’s grandfather, John S. Brown, became a shareholder in 1968. Trent acknowledges that making deep connections with clients is the best way to earn that kind of staying power.
“We’re not a cookie-cutter insurance brokerage,” he said. “We could do that, but we don’t want to pigeon-hole anybody; we want to get to know you, we want you to know that we’re going to be there for you, but also that we’re going to do it the right way from the beginning.
“When you’re dealing with an intangible product like insurance, having those connections can go a long way.”