Headquarters address: Aviva plc, St Helen’s, 1 Undershaft, London EC3P 3DQ, UK
GWP: £31,243 million (according to 2019 financial report)
Size (employees): 31,000+
Global locations: UK, Canada, China, India, Singapore, Hong Kong, Indonesia, Vietnam, France, Italy, Ireland, Lithuania, Poland, Turkey
Underwriting expertise: Motor, home, life, and health insurance; investments; retirement
Key people: CEO: Maurice Tulloch
Aviva is a leading international provider of insurance, savings, and retirement products. To support its 33 million customers worldwide, the company operates in five divisions:
- Investments, Savings, and Retirement: It brings together Aviva’s global asset managers, investors, and modern UK workplace and platform savings business to help people save enough income for retirement. It is the first combined savings and retirement business in the UK.
- UK Life: It offers annuities and equity release products and provides protection and health products for individuals and businesses that want to support the physical, mental, and financial health of their people.
- General Insurance: It helps individuals and businesses protect their property or valuables. It offers cover for home, car, pets, travel plans, flooding, and cybercrime.
- Europe Life: It provides investment, insurance savings, and protection products for individuals who want to plan for their future and protect themselves from unexpected situations.
- Asia Life: It helps customers meet their insurance and saving needs by delivering attractive growth and generating positive cash flows.
“Everyone at Aviva wants to make a difference. We are here for people when it matters most, helping them create a better tomorrow. And by excelling at the fundamentals, we will deliver on our promises,” Maurice Tulloch, CEO of Aviva, said.
History of Aviva
Aviva has been supporting customers since 1696, documenting more than 300 years of history and holding records for more than 700 companies that have contributed to its growth. Throughout the years, Aviva’s ancestor companies have adapted to meet its customers’ needs and thrive in the industry.
The company’s ancestor companies comprise the oldest mutual life insurance company, one of the oldest fire insurers, the first company to offer a burglary policy, and the first and only insurance company to hold a royal warrant.
In 2015, Aviva completed its acquisition of Friends Life, making Aviva the leading life and pension provider in the UK. In 2016, the company partnered with the British Red Cross to help communities become safer and more resilient during a crisis.
Leadership at Aviva
Maurice Tulloch – CEO
Tulloch was named CEO of Aviva in March 2019 after nearly 30 years in the company. Before the role, he served as the company’s CEO for international insurance and chairman of global general insurance. Over the years, he has been responsible for the company’s life insurance and general insurance operations in Canada, France, India, Ireland, Italy, Poland, and Turkey, as well as strengthening the company’s focus on international businesses.
Culture at Aviva
Aviva is committed to supporting its people, customers, partners, and communities around the world. It partners with different organizations to share best practices and develop solutions to social and environmental changes.
In 2019, the company’s community investment totaled £16.0 million. Its community development activity, which included the Aviva Community Fund and various carbon offset projects, benefitted 2,080 community projects and 1.2 million people globally.
Aviva’s people also continuously contribute to communities, with 11,600 employees donating more than 68,200 hours of volunteering time and giving or fundraising more than £2.1 million. The company’s 2019 survey revealed that 58% of Aviva employees believe that the company is a good corporate citizen – 10% more than the industry benchmark and up 5% since 2015.