Read all of the latest Financial Ombudsman Service news that inurance professionals need to know!
Diversified platform delivers organic growth as AR regime reform looms over the group's Brokerbility network
The FCA's early intervention model - stopping regulated activity before insolvency - puts client money segregation and wind-down planning back on compliance agendas
Five years of growing directory demand meets a policy change that will refer fewer consumers to specialist providers - and a conversion gap that neither figure resolves
The bank is closing its First Directory add-on for good, exiting bundled insurance distribution entirely rather than switching underwriters
New FOS data shows motor insurance complaints up in Q1 2026 while most other lines saw declines
